Front Desk Receptionist

PT Wana Pratama · 📍 Denpasar, Bali · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 8.000.000 per month
PT Wana Pratama is seeking a dedicated Front Desk Receptionist to join our team in Denpasar, Bali. As a Front Desk Receptionist, you will be the first point of contact for our guests and play a crucial role in ensuring their stay is pleasant and seamless. This is a full-time position offering a competitive salary and benefits package.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and professional welcome.,Handle guest inquiries and provide information about hotel facilities, services, and local attractions.,Manage front desk operations, including check-ins, check-outs, and room assignments.,Process payments and manage guest accounts, including room charges and additional services.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth guest experiences.,Maintain accurate and up-to-date guest records and documents.,Monitor and secure the hotel premises, including keys, valuables, and guest belongings.,Assist in organizing and executing special events, such as weddings, meetings, and conferences.

🎓 Kualifikasi & Syarat

High school diploma or equivalent experience.,Minimum of 1-2 years of experience in a front desk or receptionist role, preferably in the hospitality industry.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English, both written and spoken.,Basic computer skills, including proficiency in word processing and spreadsheet software.,Familiarity with hotel management systems and guest relationship management (GRM) software is a plus.,Ability to work well under pressure and in a fast-paced environment.

🛠️ Keahlian

Customer serviceProblem-solvingTime managementAttention to detailTeamworkAdaptability
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